Help! My videos keep freezing.
Updated
Sorry to hear this! Here are a few suggestions for resolving the issue:
- Ensure Browser Updates: Please take a moment to verify that your browser is up to date. You can easily check this by visiting: https://browsehappy.com/
- Explore Different Browsers: Experimenting with an alternative browser, such as Firefox, Chrome, Safari, among others, might yield positive results.
- Clear Cache and Cookies: Refreshing your browsing experience can often be achieved by clearing your browser's cache and cookies. Afterward, a simple page refresh should be effective.
- Restart Your Computer: If the above steps don't immediately address the matter, a computer restart could potentially do the trick.
By diligently following these steps, you should find that the videos become accessible. Should any further assistance be required, please feel free to reach out. Your satisfaction is our top priority, and we're here to help!
